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Privacy Policy for Owly Packs

At Owly Packs, accessible from https://owlypacks.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Owly Packs and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Owly Packs follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

  1. Cookies and Web Beacons
  2. Our Advertising Partners
  3. Privacy Policies
  4. Privacy Policies about logo and branding
  5. Shipping and local taxes
  6. Third Party Privacy Policies
  7. Warranty
  8. Return Policies
  9. Shipping Cost and Policies
  10. Online Privacy Policy Only
  11. Consent

 

  1. Cookies and Web Beacons

Like any other website, Owly Packs uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.owlypacks.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

  1. Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data.

  • Google

https://policies.google.com/technologies/ads

  • Facebook
  • Instagram
  • Mailchimp
  • Kickstarter
  • Indiegogo

 

 

  1. Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Owly Packs. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Generator Online.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Owly Packs, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Owly Packs has no access to or control over these cookies that are used by third-party advertisers.

  1. Privacy Policies about logo and branding
  • Brand and Logos
    Brand name and logos used on the sites are protected (Owly Packs). Using these without the prior written consent of Owly Packs is not permitted.
  1. Shipping and local taxes

Since we are shipping in many countries around the world, we can't pay taxes and customs fees for everyone. It means you will have to pay various freight and duties or taxes according to your country, including VAT and GST Taxes.

You can use that tool to calculate duties. Don't forget to convert U.S. dollars to your local currency: http://www.simplyduty.com/import-calculator/

International customers who are required to pay customs will receive an email from their local authorities asking for payment to have your order processed through customs. Once the payment is done, your order will be processed for final delivery.

International taxes are out of our control, but we are going to make sure to assist you during this process if you need any help from us. Please contact us at info@owlypacks.com if you have any question about that. Owly Packs reserves the right to refuse transaction for any reasonable motive.

 

  1. Third Party Privacy Policies

Owly Packs's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

 

  1. Warranty

All Owly Packs products are designed and manufactured to exacting standards and are covered by our user warranty. The warranty covers all manufacturing faults of the fabrics, parts and workmanship for 24 months. Warranty takes effect at the moment of the purchase. Warranty covers the functionality of the product for its normal. It does not cover malfunction of any fabric or component that has resulted from improper or unreasonable use or maintenance, accidents, damage due to excessive winds/weather, improper re-packing or natural degradation due to sunlight.

The following damage is not covered by the Warranty:

  • Flaws in the fabric, if caused by excessive wear
  • Leaking through seams if there has been excessive abrasion of the seams or the seam sealant tape
  • Broken zips if caused by forcing, jamming or improper use
  • Broken buckles if they have been subjected to undue force or abrasion
  • UV Degradation, color changing caused by weather

Reasonable use of Owly Packs products does not include damage caused by behavior that would cause damage or are outside the guidelines as stated in the Owly Packs terms of use.

If you believe your product is a warranty claim, please first contact us and do not return the product to us without following our procedure.

 

  1. Return Policies

Returns because of cancellation
The buyer may withdraw from the sales contract by contacting Owly Packs directly at info@owlypacks.com within 30 days without needing to provide reasons. The deadline is calculated according to the date on which the purchase was made.        By canceling within this period, we will fully refund your purchase*.

* If the package has been delivered to you, all the costs for return delivery are at the charge of the buyer. We recommend that you insure your return package, as we cannot refund an item we do not receive. As soon as we receive the package and its contents have no signs of wear, use or damage, we will fully refund what you paid initially (excluding all costs for return delivery).

Returns because of exchange
The items may be exchanged within 30 days. Please note that items should be returned in the original packaging without any visible signs of wear, use or damage and with all original tags attached. For an exchange and more details, please write us an e-mail on info@owlypacks.com.

 

  1. Shipping Cost and Policies

We offer international shipping with Canada Post. The shipping cost is determined based on local rates and the item’s weight. Since we are shipping in many countries around the world, we can't absorb taxes and customs fees for everyone. It means you will have to pay various freight and duties or taxes according to your country, including VAT and GST Taxes. You can use that tool to calculate duties (Don't forget to convert U.S. dollars to your local currency): http://www.simplyduty.com/import-calculator/ International customers who are required to pay customs will receive an email from their local authorities asking for payment to have your order processed through customs. Once the payment is done, your order will be processed for final delivery. International taxes are out of our control, but we are going to make sure to assist you during this process if you need any help from us. Please contact us at info@owlypacks.com if you have any question about that.

In order to ensure correct delivery of all items ordered, please make sure that you enter your address correctly. Any package returned to Owly Packs due to incorrect and/or insufficient information will require an extra delivery charge paid by the customer, before the package can be despatched again.

  1. Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Owly Packs. This policy is not applicable to any information collected offline or via channels other than this website.

  1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. For any question, you can contact Owly Packs support at info@owlypacks.com.