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Shipping costs and policies

We offer international shipping with Canada Post. Shipping costs are determined based on local rates and the dimensional weight of the item. As we ship to many countries around the world, we cannot absorb the taxes and customs fees for everyone. This means that you will have to pay various transportation costs and duties or taxes depending on your country, including VAT and GST taxes. You can use this tool to calculate fees (Remember to convert US dollars to your local currency): http://www.simplyduty.com/import-calculator/

International customers who are required to pay customs will receive an email from their local authorities requesting payment for your order. Once payment has been made, your order will be processed for final delivery. International taxes are beyond our control, but we will make sure to assist you during this process if you need assistance. Contact us via info@owlypacks.com if you have any questions about this.

Shipping and local taxes

As we ship to many countries in the world, we cannot pay the taxes and customs fees for everyone. This means that you will have to pay various transportation costs and duties or taxes depending on your country, including VAT and GST taxes.

You can use this tool to calculate customs fees. Remember to convert US dollars to your local currency.

International customers who are required to pay customs will receive an email from their local authorities requesting payment for your order to be processed by customs. Once payment has been made, your order will be processed for final delivery.

International taxes are beyond our control, but we will make sure to assist you during this process if you need assistance. Please contact us on info@owlypacks.com if you have any questions about this. Owly Packs reserves the right to refuse a transaction for any reasonable reason.

To ensure correct delivery of all ordered items, please ensure that you have entered your address correctly. Any package returned to Owly Packs due to incorrect and / or insufficient information will require additional delivery costs to be borne by the customer, before the package can be returned. If the package must be returned to us because of your absence and because all attempts to deliver it to your home have failed, the costs for a second shipment are at the charge of the customer.

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